How To Fix CRMS4_SRV_API112 - Cancellation is not allowed in create mode.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 112

• Message text: Cancellation is not allowed in create mode.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API112 - Cancellation is not allowed in create mode. ?

  The SAP error message CRMS4_SRV_API112: Cancellation is not allowed in create mode typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to cancel a transaction or document that is currently in the creation phase. This error indicates that the system does not permit cancellation actions while the document is still being created.
  Cause:
  
  Document State: The document or transaction you are trying to cancel is still in the "create" state and has not yet been saved or finalized.
  Business Logic: The business logic defined in the system may restrict cancellation actions until the document is fully created and saved.
  User Actions: The user may have inadvertently attempted to cancel a document before it was properly saved.
  
  Solution:
  
  Save the Document: Ensure that the document is saved before attempting to cancel it. Once the document is saved, you can then proceed with cancellation if needed.
  Check Document Status: Verify the status of the document. If it is still in the creation phase, complete the necessary steps to finalize it.
  Review Business Rules: Consult with your SAP administrator or functional consultant to understand the specific business rules that may be preventing cancellation in this scenario.
  Error Handling: Implement error handling in your application logic to check the state of the document before attempting to cancel it.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to the document you are working with (e.g., creating or managing service requests, sales orders, etc.).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP documentation for CRM to understand the workflow and lifecycle of the documents you are working with, including the states they can be in and the actions allowed in each state.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further investigation.