How To Fix CRMS4_SRV_API111 - You cannot specify equipment and functional location at the same time.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 111

• Message text: You cannot specify equipment and functional location at the same time.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API111 - You cannot specify equipment and functional location at the same time. ?

  The SAP error message CRMS4_SRV_API111 indicates that there is a conflict in the data being processed, specifically that both equipment and functional location have been specified simultaneously in a service request or order. In SAP, you can either specify an equipment or a functional location, but not both at the same time.
  Cause:
  The error occurs when:
  
  A user attempts to create or modify a service request or order and inputs both an equipment number and a functional location in the same transaction.
  The system is designed to handle either one of these identifiers to avoid ambiguity in the service process.
  
  Solution:
  To resolve this error, you should:
  
  Review the Input Data: Check the fields in the service request or order where you have entered the equipment and functional location.
  Choose One Identifier: Decide whether you want to use the equipment or the functional location for the transaction. Remove the one that is not needed.
  Reprocess the Transaction: After making the necessary adjustments, try to save or process the transaction again.
  
  Related Information:
  
  Functional Location: This is a hierarchical structure in SAP that represents the physical location of a piece of equipment or a system within the organization.
  Equipment: This refers to a specific asset or item that can be managed and tracked within the SAP system.
  Service Management: In SAP, service management processes often involve tracking and managing service requests, orders, and related activities, which may involve equipment and functional locations.
  
  Additional Tips:
  
  If you frequently encounter this error, consider reviewing your business processes to ensure that users are trained on the correct usage of equipment and functional locations.
  Check for any customizations or enhancements in your SAP system that might affect how service requests and orders are processed.
  If the issue persists, consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.