How To Fix CRMS4_SRV_API110 - Multiple reference functional locations is not supported in item &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 110

• Message text: Multiple reference functional locations is not supported in item &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API110 - Multiple reference functional locations is not supported in item &1. ?

  The SAP error message CRMS4_SRV_API110 indicates that there is an issue with the handling of multiple reference functional locations in a service order or service request. This error typically arises when the system encounters a situation where more than one functional location is being referenced for a single item, which is not supported in the context of the operation being performed.
  Cause:
  
  Multiple Functional Locations: The primary cause of this error is that the item in the service order or request is linked to multiple functional locations. SAP does not support this configuration for certain operations, leading to the error.
  Data Entry Error: It may also occur due to incorrect data entry or configuration in the service order or request, where multiple functional locations have been inadvertently assigned to a single item.
  System Configuration: The system may be configured in a way that does not allow for multiple functional locations to be associated with a single item.
  
  Solution:
  
  Review Functional Locations: Check the service order or request to see how many functional locations are assigned to the item. Ensure that only one functional location is assigned.
  Modify the Item: If multiple functional locations are assigned, modify the item to reference only one functional location. This can typically be done in the item details of the service order or request.
  Data Validation: Implement data validation checks to prevent users from assigning multiple functional locations to a single item in the future.
  Consult Documentation: Review SAP documentation or help resources for specific guidelines on handling functional locations in service orders or requests.
  Contact SAP Support: If the issue persists or if you believe it is a system bug, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Functional Locations: In SAP, functional locations are used to represent the physical locations of equipment or systems within an organization. Each functional location can have its own maintenance and service history.
  Service Orders/Requests: These are used in SAP to manage service-related tasks, including maintenance, repairs, and customer service activities.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling functional locations in service orders.
  
  By following these steps, you should be able to resolve the error and ensure that your service orders or requests are correctly configured.