How To Fix CRMS4_SOM_PROD_BO072 - CCM Version contains no charge plan, external object or price version

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

• Message number: 072

• Message text: CCM Version contains no charge plan, external object or price version

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_BO072 - CCM Version contains no charge plan, external object or price version ?

  The SAP error message CRMS4_SOM_PROD_BO072 indicates that the system is unable to find a charge plan, external object, or price version for the specified CCM (Charge Calculation Manager) version. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with pricing and charge calculations.
  Cause:
  
  Missing Charge Plan: The specified CCM version does not have an associated charge plan defined in the system.
  External Object Not Defined: The external object that is supposed to be linked to the CCM version is not defined or is missing.
  Price Version Not Available: The price version that is required for the calculation is not available or has not been maintained in the system.
  Configuration Issues: There may be configuration issues in the pricing or charge calculation setup that prevent the system from finding the necessary components.
  
  Solution:
  
  
  Check Charge Plan:
  
  Navigate to the charge plan configuration in the SAP system.
  Ensure that the charge plan is created and properly linked to the CCM version you are trying to use.
  
  
  
  Verify External Object:
  
  Check if the external object is defined in the system.
  If it is missing, create or link the appropriate external object to the CCM version.
  
  
  
  Review Price Version:
  
  Ensure that the price version is created and active.
  If necessary, create a new price version or activate the existing one.
  
  
  
  Configuration Review:
  
  Review the configuration settings for the pricing and charge calculation in the SAP system.
  Ensure that all necessary components are correctly configured and linked.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on setting up charge plans and pricing versions.
  
  
  
  Testing:
  
  After making the necessary changes, test the configuration to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMS4 to access relevant data and configurations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRMS4_SOM_PROD_BO072 error message.