How To Fix CRMS4_SOM_PROD_BO071 - Parameter &1 of charge plan &2 has an unsupported usage

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

• Message number: 071

• Message text: Parameter &1 of charge plan &2 has an unsupported usage

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_BO071 - Parameter &1 of charge plan &2 has an unsupported usage ?

  The SAP error message CRMS4_SOM_PROD_BO071 indicates that there is an issue with a charge plan in the SAP system, specifically that a parameter within the charge plan has an unsupported usage. This error typically arises in the context of SAP Customer Relationship Management (CRM) or SAP Convergent Charging (CC) when dealing with charge plans and their parameters.
  Cause:
  The error can be caused by several factors, including:
  
  Incorrect Configuration: The charge plan may have been configured incorrectly, leading to parameters that are not supported for the intended usage.
  Unsupported Parameter Usage: The specific parameter defined in the charge plan may not be valid for the type of charge plan being used.
  Version Compatibility: There may be compatibility issues between the version of the charge plan and the parameters being used, especially if there have been recent updates or changes in the system.
  Data Integrity Issues: There could be issues with the data integrity of the charge plan or its parameters, such as missing or incorrect values.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Review Charge Plan Configuration:
  
  Check the configuration of the charge plan in question. Ensure that all parameters are correctly defined and supported for the charge plan type.
  Verify that the parameter values are appropriate and conform to the expected formats and types.
  
  
  
  Check Parameter Usage:
  
  Consult the SAP documentation or help resources to confirm the supported usage of the parameters in the charge plan.
  If a parameter is not supported, consider removing it or replacing it with a valid parameter.
  
  
  
  Validate Data:
  
  Ensure that all data related to the charge plan is complete and accurate. Look for any missing or incorrect entries that could lead to this error.
  
  
  
  Test Changes:
  
  After making adjustments, test the charge plan to ensure that it functions correctly without triggering the error.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the charge plan configuration and any relevant logs.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and Convergent Charging for detailed information on charge plans and parameter configurations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training and Resources: Consider additional training or resources on SAP CRM and Convergent Charging to better understand charge plan configurations and best practices.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.