How To Fix CRMS4_SOM_PROD_BO069 - Maintain a contract location for technical resource &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

• Message number: 069

• Message text: Maintain a contract location for technical resource &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_BO069 - Maintain a contract location for technical resource &1 ?

  The SAP error message CRMS4_SOM_PROD_BO069 indicates that there is a missing contract location for a technical resource in the system. This error typically arises in the context of service management or contract management within SAP CRM (Customer Relationship Management).
  Cause:
  The error occurs when:
  
  A technical resource (such as a service technician or a piece of equipment) is being assigned to a service order or contract, but the system cannot find a valid location associated with that resource.
  The contract or service order requires a specific location for the technical resource to perform the service, and this information has not been maintained in the system.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Maintain Contract Location:
  
  Navigate to the relevant transaction in SAP (e.g., CRM Order Management).
  Locate the technical resource (e.g., technician or equipment) that is causing the error.
  Ensure that a valid contract location is assigned to the technical resource. This can typically be done in the resource's master data or in the contract details.
  
  
  
  Check Resource Master Data:
  
  Go to the resource master data (transaction code CRMD_ORDER or similar).
  Verify that the location details are correctly maintained for the technical resource.
  If the location is missing, add the necessary details.
  
  
  
  Review Contract Details:
  
  Check the contract associated with the service order.
  Ensure that all required fields, including location information, are filled out correctly.
  
  
  
  Consult Documentation:
  
  If you are unsure about the specific fields or data required, refer to the SAP documentation or help files related to service management and contract management.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER (for managing service orders) and CRMD_ORDERADM_H (for order administration).
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  User Roles: Ensure that the user has the necessary permissions to maintain contract locations and resource data.
  
  By following these steps, you should be able to resolve the error and ensure that the technical resource is properly configured with a contract location in the SAP system.