How To Fix CRMS4_SOM_PROD_BO068 - Technical identifier does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

• Message number: 068

• Message text: Technical identifier does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_BO068 - Technical identifier does not exist ?

  The SAP error message CRMS4_SOM_PROD_BO068 indicates that a technical identifier (usually a business object or a specific data record) does not exist in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to access or manipulate a business object that the system cannot find.
  Causes:
  
  Non-Existent Object: The technical identifier you are trying to access may not exist in the database. This could be due to deletion or incorrect entry.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues leading to missing data.
  Authorization Issues: The user may not have the necessary permissions to access the object, leading to the perception that it does not exist.
  Incorrect Configuration: There may be configuration issues in the CRM system that prevent the object from being recognized.
  Transport Issues: If the object was recently transported from another system, it may not have been transported correctly.
  
  Solutions:
  
  Verify the Identifier: Check the technical identifier you are using to ensure it is correct. Look for typos or incorrect formats.
  Check Object Existence: Use transaction codes like SWO1 (Business Object Builder) or SE11 (Data Dictionary) to check if the object exists in the system.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the object. You can use transaction SU53 to analyze authorization issues.
  Data Consistency Check: If the system is integrated with other systems, perform a data consistency check to ensure that all necessary data is present.
  Transport Logs: If the object was recently transported, check the transport logs to ensure that the transport was successful and that all necessary objects were included.
  Consult Documentation: Review SAP notes and documentation related to the specific error message for any additional troubleshooting steps or patches.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders, which may help in troubleshooting.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.