How To Fix CRMS4_SOM_PROD_BO066 - Charge plan '&1': Description language does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

• Message number: 066

• Message text: Charge plan '&1': Description language does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_BO066 - Charge plan '&1': Description language does not exist ?

  The SAP error message CRMS4_SOM_PROD_BO066 indicates that there is an issue with the charge plan in the SAP system, specifically that the description language for the charge plan does not exist. This can occur in the context of SAP CRM (Customer Relationship Management) when dealing with service orders, charge plans, or similar functionalities.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Missing Language Settings: The description for the charge plan is not available in the language that the user is trying to access. This can happen if the charge plan was created without providing descriptions in all necessary languages.
  Configuration Issues: There may be configuration issues in the system where the language settings for charge plans are not properly maintained.
  Data Inconsistency: The charge plan might have been created or modified in a way that led to inconsistencies in language data.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Language Settings:
  
  Go to the charge plan in question and verify if the description exists in the required language. You can do this by navigating to the relevant transaction in SAP and checking the language settings for the charge plan.
  
  
  
  Maintain Descriptions:
  
  If the description is missing, you will need to maintain it. You can do this by editing the charge plan and adding the necessary descriptions in the required language.
  
  
  
  Review Configuration:
  
  Check the configuration settings for charge plans in your SAP system. Ensure that all necessary languages are activated and that the charge plans are set up to support multiple languages.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the charge plan data to ensure that there are no discrepancies. This can often be done through standard SAP tools or reports.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on maintaining charge plans and language settings.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing service orders and charge plans.
  Language Settings: Understand how to manage language settings in SAP, which can be found in the user profile settings or system configuration.
  SAP Notes: Check for any SAP Notes related to charge plans and language issues, as they may provide patches or additional guidance.
  
  By following these steps, you should be able to resolve the error message CRMS4_SOM_PROD_BO066 and ensure that your charge plans are properly configured for the required languages.