How To Fix CRMS4_SOM_PROD_BO064 - Charge plan '&1': Maintain valid description language

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

• Message number: 064

• Message text: Charge plan '&1': Maintain valid description language

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_BO064 - Charge plan '&1': Maintain valid description language ?

  The SAP error message CRMS4_SOM_PROD_BO064 indicates that there is an issue with the charge plan in the SAP system, specifically related to the description language. The message states: "Charge plan '&1': Maintain valid description language." This typically means that the charge plan you are trying to work with does not have a valid description in the required language.
  Cause:
  
  Missing Description: The charge plan does not have a description maintained in the language that is currently set in your user profile or the language required by the system.
  Incorrect Language Settings: The language settings in your user profile may not match the languages available for the charge plan.
  Data Inconsistency: There may be inconsistencies in the data where the charge plan is defined, leading to missing or incorrect language entries.
  
  Solution:
  
  
  Maintain Description:
  
  Go to the transaction code related to charge plans (e.g., CRMD_ORDER or the specific transaction for charge plan maintenance).
  Locate the charge plan identified by the error message.
  Ensure that a valid description is maintained for the required language. You may need to add or update the description in the appropriate language.
  
  
  
  Check Language Settings:
  
  Verify your user profile settings to ensure that the language you are using is supported by the charge plan.
  You can check your language settings in the user profile by navigating to SU01 (User Maintenance) and reviewing the language field.
  
  
  
  Data Consistency Check:
  
  If you have access, run a consistency check on the charge plan data to identify any discrepancies or missing entries.
  You may need to consult with your SAP administrator or support team to perform this check.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help resources related to charge plans and language settings for any additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or any specific transaction for charge plan management.
  User Profile Management: Understanding how to manage user profiles and language settings in SAP can help prevent similar issues in the future.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  
  If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.