How To Fix CRMS4_SOM_PROD_BO065 - Charge plan '&1': Description language is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

• Message number: 065

• Message text: Charge plan '&1': Description language is not unique

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_BO065 - Charge plan '&1': Description language is not unique ?

  The SAP error message CRMS4_SOM_PROD_BO065 indicates that there is an issue with the charge plan in the SAP system, specifically related to the description language not being unique. This typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with charge plans or pricing conditions.
  Cause:
  The error arises when the system finds multiple entries for the same charge plan description in different languages. This can happen if:
  
  There are duplicate entries for the charge plan in the database.
  The charge plan has been defined in multiple languages, but the descriptions are not unique across those languages.
  There may be inconsistencies in the language settings or configurations in the system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Charge Plan Entries:
  
  Go to the transaction code related to charge plans (e.g., CRMD_ORDER or CRMD_ORDERADM_H).
  Look for the specific charge plan that is causing the issue and check its entries in different languages.
  
  
  
  Ensure Unique Descriptions:
  
  Make sure that the descriptions for the charge plan in all relevant languages are unique. If there are duplicates, modify them to ensure that each language has a distinct description.
  
  
  
  Review Language Settings:
  
  Check the language settings in your SAP system to ensure that they are configured correctly. This includes verifying the language keys and ensuring that they are set up properly in the system.
  
  
  
  Data Consistency Check:
  
  Run a consistency check on the charge plans to identify any discrepancies or duplicates. This can often be done through standard SAP reports or custom queries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to charge plans and language settings for any specific guidelines or recommendations.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if this is a known issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or any specific transaction for managing charge plans.
  SAP Notes: Search for SAP Notes related to charge plans and language settings in the SAP Support Portal for any known issues or fixes.
  Documentation: Review the SAP Help Portal for detailed documentation on charge plans and their configuration.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRMS4_SOM_PROD_BO065.