How To Fix CRMS4_SOM_PROD_BO063 - Version description language does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

• Message number: 063

• Message text: Version description language does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_BO063 - Version description language does not exist ?

  The SAP error message CRMS4_SOM_PROD_BO063 typically indicates that there is a problem related to the version description language for a product in the SAP CRM system. This error can occur when the system is trying to access or display product information, but the required language version of the product description is not available.
  Cause:
  
  Missing Language Version: The primary cause of this error is that the product description does not exist in the language that the user is trying to access. For example, if the user is logged in with a specific language setting (e.g., French), but the product description is only available in English, this error will occur.
  Configuration Issues: There may be configuration issues in the product master data or in the language settings of the system.
  Data Inconsistency: There could be inconsistencies in the data where the product is defined, but the language-specific data is not maintained properly.
  
  Solution:
  
  Check Product Master Data: Go to the product master data in the SAP system and verify if the product description exists in the required language. If it does not, you will need to create or update the product description in the missing language.
  Maintain Language Settings: Ensure that the language settings in the user profile and the system settings are correctly configured. You can check the user’s language settings in the user profile and adjust them if necessary.
  Create Missing Descriptions: If the product description is missing in the required language, you can create it by navigating to the product master data and adding the description in the appropriate language.
  Check for Data Consistency: Run any relevant data consistency checks or reports to identify and resolve any inconsistencies in the product data.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access the CRM order management and check product details.
  Language Settings: You can check and maintain language settings in the user profile using transaction code SU01.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to resolve the error message CRMS4_SOM_PROD_BO063 and ensure that the product descriptions are available in the required languages.