How To Fix CRMS4_SOM_PROD_BO074 - Version status is obsolete

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

• Message number: 074

• Message text: Version status is obsolete

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_BO074 - Version status is obsolete ?

  The SAP error message CRMS4_SOM_PROD_BO074 with the description "Version status is obsolete" typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with product versions in the Sales Order Management (SOM) area. This error indicates that the version of the product you are trying to use is no longer valid or has been marked as obsolete in the system.
  Cause:
  
  Obsolete Product Version: The product version you are trying to access has been marked as obsolete in the system. This can happen if the product has been replaced or if it is no longer offered.
  Data Maintenance: The product master data may not have been updated correctly, leading to the version being flagged as obsolete.
  Configuration Issues: There may be configuration settings in the system that are causing the product version to be treated as obsolete.
  
  Solution:
  
  Check Product Version: Verify the product version in the system. You can do this by navigating to the product master data and checking the status of the version.
  Update Product Data: If the version is indeed obsolete, you may need to update the product data to use a current version. This can involve creating a new version or updating the existing one.
  Consult with Master Data Management: If you are unsure about the status of the product version, consult with your master data management team or the person responsible for maintaining product data in your organization.
  Review Configuration: Check the configuration settings related to product versions in your SAP system to ensure that they are set up correctly.
  Error Logs: Review any error logs or system messages that may provide additional context about why the version is marked as obsolete.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the SAP documentation for CRM and Sales Order Management for more details on managing product versions and understanding the implications of version statuses.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message CRMS4_SOM_PROD_BO074 and ensure that you are using valid product versions in your SAP CRM system.