How To Fix CRMS4_SOM_PROD_API015 - An active version exists for product '&1'; creation not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_API -

• Message number: 015

• Message text: An active version exists for product '&1'; creation not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_API015 - An active version exists for product '&1'; creation not possible ?

  The SAP error message CRMS4_SOM_PROD_API015 indicates that there is an attempt to create a new version of a product in the SAP CRM system, but an active version of that product already exists. This prevents the creation of a new version because the system requires that only one active version of a product can exist at any given time.
  Cause:
  The primary cause of this error is that the product you are trying to create a new version for already has an active version in the system. This is a safeguard in SAP to ensure data integrity and consistency, as having multiple active versions of the same product could lead to confusion and errors in processing.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Versions:
  
  Use the transaction code CRMD_ORDER or CRMD_ORDERADM_H to check the existing versions of the product.
  Look for the product in question and verify if there is indeed an active version.
  
  
  
  Deactivate the Active Version:
  
  If you need to create a new version, you will first need to deactivate the existing active version.
  This can typically be done through the product maintenance transaction (e.g., CRMD_ORDER or CRMD_ORDERADM_H) by selecting the active version and changing its status to inactive.
  
  
  
  Create New Version:
  
  Once the active version is deactivated, you can proceed to create the new version of the product.
  
  
  
  Consult Documentation:
  
  If you are unsure about the process or the implications of deactivating a product version, consult your organization's SAP documentation or reach out to your SAP support team for guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing product versions.
  SAP Notes: Check SAP Notes for any specific patches or updates related to product version management that may address known issues or provide additional guidance.
  User Roles and Permissions: Ensure that you have the necessary permissions to deactivate product versions and create new ones, as this may be restricted based on user roles.
  
  By following these steps, you should be able to resolve the error and successfully create a new version of the product in SAP.