How To Fix CRMS4_SOM_PROD_API013 - No active version for subscription product '&1' exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_API -

• Message number: 013

• Message text: No active version for subscription product '&1' exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_API013 - No active version for subscription product '&1' exists ?

  The SAP error message CRMS4_SOM_PROD_API013 indicates that there is no active version for the subscription product specified in the error message. This typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Subscription Order Management (SOM) when trying to access or manipulate a subscription product that is not currently active.
  Cause:
  
  Inactive Product Version: The subscription product you are trying to access does not have an active version. This could be due to the product being deactivated or not yet activated in the system.
  Incorrect Product ID: The product ID specified in the error message may be incorrect or may not exist in the system.
  Configuration Issues: There may be issues with the configuration of the subscription product in the system, such as missing or incomplete data.
  Time Constraints: The product may have been active in the past but is no longer active due to time constraints (e.g., it has a defined validity period that has expired).
  
  Solution:
  
  
  Check Product Status: Verify the status of the subscription product in the system. Ensure that there is an active version of the product available.
  
  Navigate to the product master data in SAP and check the validity dates and status.
  
  
  
  Activate Product Version: If the product version is inactive, you may need to activate it. This can usually be done through the product management interface in SAP.
  
  
  Correct Product ID: Ensure that the product ID you are using is correct. Double-check for any typos or errors in the ID.
  
  
  Review Configuration: Check the configuration settings for the subscription product. Ensure that all necessary fields are filled out and that the product is set up correctly.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on managing subscription products and resolving related errors.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to CRMS4_SOM_PROD_API013 for any patches or updates that may address this issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing products in SAP, such as CRMD_ORDER for CRM orders or SOM related transactions.
  User Roles and Permissions: Ensure that the user has the necessary permissions to view and manage subscription products.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.