How To Fix CRMS4_REPAIR_BO012 - Organizational Data entries are not valid for the sold-to party.

CRMS4_REPAIR_BO012 - Overview

• Message type: E = Error

• Message class: CRMS4_REPAIR_BO - Messages for In-House Repair BO

• Message number: 012

• Message text: Organizational Data entries are not valid for the sold-to party.

What causes this issue?

The data that you have entered under <LS>Organization Data</> is not the
same as the data that has been assigned to the selected sold-to party.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make sure that your entries under <LS>Organizational Data</> match the
data that is assigned to the selected sold-to party.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_REPAIR_BO012 - Organizational Data entries are not valid for the sold-to party. ?

  The SAP error message CRMS4_REPAIR_BO012 indicates that there are issues with the organizational data entries for the sold-to party in the context of CRM (Customer Relationship Management) transactions. This error typically arises when the system cannot find valid organizational data for the specified sold-to party in the relevant organizational structure.
  
  Cause:
  
  Missing Organizational Data: The sold-to party may not have the necessary organizational data (like sales area, distribution channel, etc.) set up in the system.
  Incorrect Configuration: The organizational structure may not be correctly configured in the system, leading to inconsistencies.
  Data Inconsistency: There may be inconsistencies in the master data for the sold-to party, such as missing or incorrect entries in the customer master record.
  Authorization Issues: The user may not have the necessary authorizations to access the organizational data for the sold-to party.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for display).
  Verify that the sold-to party has the correct