How To Fix CRMS4_REPAIR_BO010 - Name of the action definition is missing for the action call.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_REPAIR_BO - Messages for In-House Repair BO

• Message number: 010

• Message text: Name of the action definition is missing for the action call.

What causes this issue?

The name of the action definition has not been transferred to the
related method parameter in the action call.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the name of the action definition that is used for the action
call.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_REPAIR_BO010 - Name of the action definition is missing for the action call. ?

  The SAP error message CRMS4_REPAIR_BO010 indicates that there is a missing action definition name for an action call in the context of SAP CRM (Customer Relationship Management). This error typically arises when the system is trying to execute an action that has not been properly defined or configured.
  Cause:
  
  Missing Action Definition: The action that is being called does not have a corresponding definition in the system.
  Incorrect Configuration: The action might be incorrectly configured or not activated in the system.
  Transport Issues: If the action definition was recently transported from another system, it may not have been transported correctly.
  Custom Development: If there are custom actions defined, they may not have been implemented correctly.
  
  Solution:
  
  
  Check Action Definitions:
  
  Go to the transaction code CRMD_ORDER or CRMD_ORDERADM_H and check the action definitions.
  Ensure that the action you are trying to call is defined in the system.
  
  
  
  Define Missing Action:
  
  If the action is missing, you may need to create it. Use transaction CRMC_ACTION to define the action.
  Ensure that all required parameters and settings are correctly configured.
  
  
  
  Review Configuration:
  
  Check the configuration settings for actions in the customizing settings (transaction SPRO).
  Navigate to Customer Relationship Management > Basic Functions > Actions > Define Actions and verify that the action is properly set up.
  
  
  
  Transport Issues:
  
  If the action was recently transported, check the transport logs to ensure that the action definition was included in the transport request.
  If necessary, re-transport the action definition.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can set breakpoints in the relevant action processing code to identify where the error is occurring.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to action definitions in CRM for any specific guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  CRMD_ORDER: To manage CRM orders.
  CRMC_ACTION: To manage action definitions.
  SPRO: To access the SAP Customizing Implementation Guide.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review the SAP Help Portal for detailed information on action management in SAP CRM.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the CRMS4_REPAIR_BO010 error message.