How To Fix CRMS4_REPAIR_BO013 - Cannot save the status change for the repair order.

CRMS4_REPAIR_BO013 - Overview

• Message type: E = Error

• Message class: CRMS4_REPAIR_BO - Messages for In-House Repair BO

• Message number: 013

• Message text: Cannot save the status change for the repair order.

What causes this issue?

Currently, you cannot save the status change for the repair order.
The repair object that is related to the repair order and that adopts
the status change, is currently locked by the assigned in-house repair.

System Response

If an in-house repair is locked by another user, you cannot change the
repair objects added. It is also not possible to execute changes that
are adopted from related objects (such as repair orders).

How to fix this error?

You can change the status of the repair order as soon as the in-house
repair for the respective repair object has been unlocked.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CRMS4_REPAIR_BO013 - Details

• The SAP error message CRMS4_REPAIR_BO013 indicates that there is an issue with saving the status change for a repair order in the SAP Customer Relationship Management (CRM) system. This error can occur due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Status 
  Configuration Issues: The status you are trying to set may not be valid or may not be configured correctly in the system.
  Authorization Issues: The user may not have the necessary authorizations to change the status of the repair order.
  Business Transaction Restrictions: Certain business rules or transaction restrictions may prevent the status change.
  Incomplete Data: Required fields or data may be missing or incomplete, preventing the status change from being saved.
  System Errors: There may be underlying system errors or inconsistencies in the database that need to be addressed.
  
  Solutions:
  
  
  Check Status Configuration:
  
  Review the status profile for the repair order to ensure that the status you are trying