How To Fix CRMS4_REPAIR_BO003 - You can only delete repair objects with the status "New".

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_REPAIR_BO - Messages for In-House Repair BO

• Message number: 003

• Message text: You can only delete repair objects with the status "New".

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_REPAIR_BO003 - You can only delete repair objects with the status "New". ?

  The SAP error message CRMS4_REPAIR_BO003 indicates that you are trying to delete a repair object that does not have the status "New." In SAP CRM, repair objects can have various statuses, and only those with the status "New" can be deleted. 
  Cause:
  The error occurs because:
  
  The repair object you are attempting to delete has a status other than "New." This could be "In Process," "Completed," "Closed," or any other status that indicates the repair object is not in a state that allows deletion.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Status of the Repair Object:
  
  Navigate to the repair object in question and check its current status. You can do this by using the transaction code related to repair management or by searching for the repair object in the CRM system.
  
  
  
  Change the Status (if applicable):
  
  If the repair object is in a status that allows it to be changed, you may need to change its status back to "New." This may involve reversing any processes that have been completed on the repair object.
  Note that changing the status may not always be possible, especially if the object has been processed or completed.
  
  
  
  Consult with Your Team:
  
  If you are unsure about changing the status or if the repair object should be deleted, consult with your team or a supervisor. They may have insights into the business processes that dictate how repair objects should be managed.
  
  
  
  Use Alternative Actions:
  
  If deletion is not possible due to the status, consider whether you can archive the repair object or mark it as inactive instead of deleting it.
  
  
  
  Review Documentation:
  
  Check the SAP documentation or your organization's guidelines regarding repair object management for any specific procedures or restrictions.
  
  
  
  Related Information:
  
  Repair Object Lifecycle: Understanding the lifecycle of repair objects in SAP CRM can help you manage their statuses effectively.
  SAP Notes: Look for any relevant SAP Notes that might provide additional context or solutions for handling repair objects and their statuses.
  User Permissions: Ensure that you have the necessary permissions to change statuses or delete objects in the system.
  
  By following these steps, you should be able to address the error message and manage your repair objects appropriately.