How To Fix CRMS4_REPAIR_BO004 - Equipment '&1' has already been added to the in-house repair.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_REPAIR_BO - Messages for In-House Repair BO

• Message number: 004

• Message text: Equipment '&1' has already been added to the in-house repair.

What causes this issue?

You can only add an equipment to an in-house repair as a repair object
once.
Equipment '&V1&' has already been added to the in-house repair as a
repair object.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select an equipment that has not been added to the in-house repair yet.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_REPAIR_BO004 - Equipment '&1' has already been added to the in-house repair. ?

  The SAP error message CRMS4_REPAIR_BO004 indicates that the equipment specified (represented by &1) has already been added to the in-house repair process. This typically occurs in the context of SAP Customer Relationship Management (CRM) when managing repairs or service orders.
  Cause:
  The error is triggered when you attempt to add an equipment item to an in-house repair order that has already been associated with that order. This can happen due to:
  
  Duplicate entries being made in the system.
  A misunderstanding of the status of the equipment in the repair process.
  A previous repair order that has not been completed or closed properly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Repair Orders:
  
  Verify if the equipment is already linked to an existing repair order. You can do this by searching for the equipment in the repair order management screen.
  If it is linked to an open repair order, you may need to complete or close that order before adding it to a new one.
  
  
  
  Review Equipment Status:
  
  Check the status of the equipment in the system. If it is still marked as being in repair, you will need to resolve that status before proceeding.
  
  
  
  Remove Duplicate Entries:
  
  If you find that there are duplicate entries or orders, you may need to delete or adjust them accordingly.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or user manuals for specific instructions on handling repair orders and equipment management.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) for managing repair orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Permissions: Ensure that you have the necessary permissions to create or modify repair orders in the system.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.