How To Fix CRMS4_REPAIR_BO005 - The equipment has already been added to the in-house repair.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_REPAIR_BO - Messages for In-House Repair BO

• Message number: 005

• Message text: The equipment has already been added to the in-house repair.

What causes this issue?

The equipment has already been added to the in-house repair as a repair
object.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make sure that the equipment is only added to the in-house repair once.
Select an equipment that has not been added to the in-house repair yet.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_REPAIR_BO005 - The equipment has already been added to the in-house repair. ?

  The SAP error message CRMS4_REPAIR_BO005 indicates that the equipment you are trying to add to an in-house repair has already been added to a repair order. This is a common issue in SAP Customer Relationship Management (CRM) when dealing with service orders and repairs.
  Cause:
  The error occurs because:
  
  The equipment is already linked to an existing repair order.
  There may be an attempt to add the same equipment to multiple repair orders, which is not allowed.
  The system is designed to prevent duplicate entries for the same equipment in the repair process to maintain data integrity.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Repair Orders:
  
  Navigate to the repair order management screen and check if the equipment is already associated with an existing repair order.
  If it is, you may need to either complete that repair order or remove the equipment from it if it is no longer needed.
  
  
  
  Use the Correct Equipment:
  
  Ensure that you are using the correct equipment number. Sometimes, similar equipment numbers can lead to confusion.
  
  
  
  Review Repair Order Status:
  
  If the existing repair order is still open and valid, you may need to continue processing that order instead of creating a new one.
  
  
  
  Consult with Your Team:
  
  If you are unsure about the status of the equipment or the repair orders, consult with your team or the person responsible for managing repair orders.
  
  
  
  System Configuration:
  
  If you believe this is an error in the system configuration, you may need to consult with your SAP administrator or technical support team to review the settings related to equipment and repair orders.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) to manage repair orders effectively.
  Documentation: Review SAP documentation or help files related to service management and repair processes for additional guidance.
  User Roles: Ensure that you have the appropriate permissions to create or modify repair orders in the system.
  
  By following these steps, you should be able to resolve the error and proceed with your repair order management in SAP.