How To Fix CRMS4_PS_TOOLS_UI184 - Technical status &3 of GPD item (version ID &1, item ID &2) is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 184

• Message text: Technical status &3 of GPD item (version ID &1, item ID &2) is invalid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI184 - Technical status &3 of GPD item (version ID &1, item ID &2) is invalid ?

  The SAP error message CRMS4_PS_TOOLS_UI184 indicates that there is an issue with the technical status of a GPD (Global Product Data) item in the context of SAP CRM (Customer Relationship Management) or SAP S/4HANA. The message specifies that the technical status of the GPD item is invalid, which can prevent users from performing certain actions or accessing specific functionalities related to that item.
  Cause:
  
  Invalid Technical Status: The GPD item may have a technical status that is not recognized or is not valid in the current context. This could be due to data inconsistencies, incorrect status updates, or issues during data migration.
  Data Corruption: There may be corruption in the data related to the GPD item, leading to an invalid status.
  Configuration Issues: The system configuration may not be set up correctly to handle the specific status of the GPD item.
  Versioning Issues: The version ID or item ID may refer to a version or item that has been deleted or is no longer active.
  
  Solution:
  
  Check Technical Status: Review the technical status of the GPD item in the system. You can do this by navigating to the relevant transaction or using the appropriate report to check the status.
  Update Status: If the status is indeed invalid, you may need to update it to a valid status. This can often be done through the relevant transaction or by using a background job to correct the status.
  Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies in the GPD data. This may involve using standard SAP tools or custom reports.
  Consult Documentation: Refer to SAP documentation or notes related to GPD items and their statuses for specific guidance on resolving this issue.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. Provide them with the error message details, including the version ID and item ID.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that deal with GPD items, such as CRM-related transactions or specific reports for data management.
  SAP Notes: Search for SAP Notes that may address this specific error message or provide guidance on handling GPD items and their statuses.
  User Forums: Check SAP community forums or user groups for discussions related to this error message, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.