How To Fix CRMS4_PS_TOOLS_UI147 - No entitlement frequency type for GPD item with version ID &1, item ID &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 147

• Message text: No entitlement frequency type for GPD item with version ID &1, item ID &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI147 - No entitlement frequency type for GPD item with version ID &1, item ID &2 ?

  The SAP error message CRMS4_PS_TOOLS_UI147 indicates that there is an issue related to entitlement frequency types for a GPD (Global Product Data) item. This error typically arises in the context of SAP CRM (Customer Relationship Management) or SAP S/4HANA when dealing with product entitlements, especially in scenarios involving service contracts or product subscriptions.
  Cause:
  The error message suggests that the system is unable to find a valid entitlement frequency type for the specified GPD item. This can occur due to several reasons:
  
  Missing Configuration: The entitlement frequency type may not be configured in the system for the specific version ID and item ID mentioned in the error message.
  Data Inconsistency: There may be inconsistencies in the data related to the GPD item, such as missing or incorrect entries in the relevant tables.
  Versioning Issues: The version ID specified may not be active or may not have the necessary entitlement frequency type associated with it.
  Authorization Issues: The user may not have the necessary authorizations to access the entitlement frequency type.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for entitlement frequency types in your SAP system.
  Ensure that the entitlement frequency type is defined for the GPD item in question.
  
  
  
  Verify Data:
  
  Check the GPD item with the specified version ID and item ID in the relevant tables (e.g., GPD tables).
  Ensure that all necessary data is correctly maintained and that there are no missing entries.
  
  
  
  Review Versioning:
  
  Confirm that the version ID is valid and active.
  If the version is outdated or inactive, consider updating or activating the correct version.
  
  
  
  Check Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the entitlement frequency type.
  If needed, consult with your SAP security team to review and adjust user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to entitlement frequency types and GPD items for any specific guidelines or troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details, including the version ID and item ID.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., CRMD_ORDER, CRMD_ORDERADM_H) that may help you navigate to the necessary data and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the error message CRMS4_PS_TOOLS_UI147.