How To Fix CRMS4_PS_TOOLS_UI149 - No payment family assigned to SXP item (item ID &2) (SXP type &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 149

• Message text: No payment family assigned to SXP item (item ID &2) (SXP type &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI149 - No payment family assigned to SXP item (item ID &2) (SXP type &3) ?

  The SAP error message CRMS4_PS_TOOLS_UI149 indicates that there is no payment family assigned to a specific SXP (Service Experience Process) item. This error typically arises in the context of SAP CRM (Customer Relationship Management) or SAP S/4HANA when dealing with service-related transactions or processes.
  Cause:
  The error occurs due to the following reasons:
  
  Missing Configuration: The payment family has not been configured for the specific SXP item type in the system.
  Incorrect Item Type: The item type being processed may not be correctly defined or may not have a corresponding payment family assigned.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings related to the payment family and SXP items.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Payment Family Configuration:
  
  Navigate to the configuration settings for payment families in your SAP system.
  Ensure that the payment family is defined and correctly assigned to the relevant SXP item type.
  
  
  
  Assign Payment Family:
  
  If the payment family is missing, you will need to create a new payment family or assign an existing one to the SXP item type.
  This can typically be done in the customizing settings under the relevant module (e.g., CRM or S/4HANA).
  
  
  
  Review Item Type Settings:
  
  Verify that the item type (identified by &3 in the error message) is correctly set up in the system.
  Ensure that it is linked to the appropriate payment family.
  
  
  
  Check Master Data:
  
  Review the master data for the SXP item (identified by &2 in the error message) to ensure that all necessary fields are populated and correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring payment families and SXP items.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, or SE11 to check table definitions related to payment families and SXP items.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.