How To Fix CRMS4_PS_TOOLS_UI139 - Item object type &1 in SXP item with version ID &2, item ID &3 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 139

• Message text: Item object type &1 in SXP item with version ID &2, item ID &3 is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI139 - Item object type &1 in SXP item with version ID &2, item ID &3 is invalid ?

  The SAP error message CRMS4_PS_TOOLS_UI139 typically indicates that there is an issue with the item object type in the context of a Service Order or a similar object in the SAP CRM system. This error can occur when the system is unable to find or validate the specified item object type for a given item in the context of a specific version ID and item ID.
  Cause:
  
  Invalid Item Object Type: The item object type specified in the error message may not exist or may not be correctly defined in the system.
  Data Inconsistency: There may be inconsistencies in the data related to the item, such as missing or incorrect entries in the database.
  Versioning Issues: The version ID specified may not correspond to a valid or existing version of the item.
  Authorization Issues: The user may not have the necessary authorizations to access the specified item or its object type.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the item from being recognized correctly.
  
  Solution:
  
  Check Item Object Type: Verify that the item object type specified in the error message is valid and exists in the system. You can do this by checking the configuration settings in the SAP CRM system.
  Validate Version ID and Item ID: Ensure that the version ID and item ID are correct and correspond to existing entries in the system. You can use transaction codes like CRMD_ORDER to check the details of the service order or item.
  Data Consistency Check: Run consistency checks on the relevant data to identify and correct any inconsistencies. This may involve checking related tables and entries in the database.
  Authorization Check: Ensure that the user has the necessary authorizations to access the item and its object type. You may need to consult with your SAP security team to verify this.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  Debugging: If the issue persists, consider debugging the transaction or process that leads to the error to identify the root cause.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SE11 (Data Dictionary), and SE80 (Object Navigator) for further investigation.
  SAP Documentation: Review SAP documentation related to CRM item management and object types for additional context and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem continues after following these steps, it may be necessary to involve SAP support for further assistance.