How To Fix CRMS4_PS_TOOLS_UI138 - SXP type &1 in SXP header with version ID &2 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 138

• Message text: SXP type &1 in SXP header with version ID &2 is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI138 - SXP type &1 in SXP header with version ID &2 is invalid ?

  The SAP error message CRMS4_PS_TOOLS_UI138 indicates that there is an issue with the SXP (Service Experience Platform) header in the context of a specific version ID. This error typically arises when the system is unable to recognize or validate the specified version ID for the SXP type in the header.
  Cause:
  
  Invalid Version ID: The version ID specified in the SXP header does not exist or is not valid for the given SXP type.
  Data Inconsistency: There may be inconsistencies in the data or configuration related to the SXP type and its versions.
  Configuration Issues: The SXP type may not be properly configured in the system, leading to the inability to recognize the version ID.
  Authorization Issues: The user may not have the necessary authorizations to access the specified SXP type or version.
  
  Solution:
  
  Check Version ID: Verify that the version ID specified in the SXP header is correct and exists in the system. You can do this by checking the relevant configuration or data tables.
  Review SXP Configuration: Ensure that the SXP type is properly configured in the system. This may involve checking the customizing settings in the SAP system.
  Data Consistency Check: Run consistency checks on the relevant data to ensure that there are no discrepancies that could lead to this error.
  User Authorizations: Ensure that the user has the necessary authorizations to access the SXP type and version. You may need to consult with your SAP security team to verify this.
  Consult Documentation: Refer to SAP documentation or notes related to the specific SXP type and versioning to see if there are any known issues or additional configuration steps required.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Use transaction codes like SE11 (Data Dictionary) or SE80 (Object Navigator) to investigate the underlying data structures related to the SXP type.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, providing them with the error message details and any relevant context.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.