How To Fix CRMS4_PS_TOOLS_UI125 - No SXP type assigned to GPD item (itemID &2)(invalid data format)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 125

• Message text: No SXP type assigned to GPD item (itemID &2)(invalid data format)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI125 - No SXP type assigned to GPD item (itemID &2)(invalid data format) ?

  The SAP error message CRMS4_PS_TOOLS_UI125 indicates that there is no SXP (Service Exchange Process) type assigned to a GPD (Generic Product Data) item, which is causing an invalid data format issue. This error typically arises in the context of SAP CRM (Customer Relationship Management) or SAP S/4HANA when dealing with product data or service-related transactions.
  Cause:
  
  Missing SXP Type Assignment: The primary cause of this error is that the GPD item does not have an associated SXP type. This can happen if the configuration for the product or service is incomplete or if the necessary mappings are not set up in the system.
  Data Inconsistency: There may be inconsistencies in the data being processed, such as incorrect or missing entries in the relevant tables.
  Configuration Issues: The system may not be properly configured to handle the specific type of GPD item being processed.
  
  Solution:
  
  
  Check SXP Type Assignment:
  
  Navigate to the relevant configuration settings in SAP to ensure that the GPD item has an SXP type assigned. This can typically be done in the customizing settings under the CRM or S/4HANA modules.
  If the SXP type is missing, you will need to assign the appropriate SXP type to the GPD item.
  
  
  
  Review Data Entries:
  
  Check the data entries for the GPD item in question. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Validate the itemID mentioned in the error message to ensure it exists and is correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on configuring SXP types and GPD items. This can provide insights into the correct setup and any prerequisites that may be necessary.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists. If it does, further investigation may be required.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. They can provide more detailed insights based on your specific system configuration and version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SPRO for configuration settings.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.