How To Fix CRMS4_PS_TOOLS_UI124 - No SXP type assigned to GED item (item ID &2)(invalid data format)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 124

• Message text: No SXP type assigned to GED item (item ID &2)(invalid data format)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI124 - No SXP type assigned to GED item (item ID &2)(invalid data format) ?

  The SAP error message CRMS4_PS_TOOLS_UI124 indicates that there is no SXP (Service Exchange Process) type assigned to a GED (Generic Event Data) item, which is identified by the item ID provided in the error message. This typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with service processes or event handling.
  Cause:
  
  Missing Configuration: The SXP type may not be configured correctly in the system for the specific GED item. This can happen if the necessary settings in the customizing or configuration are not completed.
  Invalid Data Format: The data being processed may not conform to the expected format, leading to the system being unable to assign an SXP type.
  Data Inconsistency: There may be inconsistencies in the data being used, such as missing or incorrect entries in the relevant tables.
  Custom Development Issues: If there are custom developments or enhancements in the system, they might not be handling the GED items correctly.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the customizing settings in SAP and verify that the SXP types are correctly defined and assigned to the relevant GED items.
  Ensure that the necessary customizing for service processes is completed.
  
  
  
  Validate Data:
  
  Check the data format of the GED item being processed. Ensure that it adheres to the expected structure and values.
  Look for any missing or incorrect entries in the relevant tables that might be causing the issue.
  
  
  
  Review Custom Code:
  
  If there are any custom developments related to the GED items or SXP types, review the code to ensure it is functioning as intended.
  Debug the process to identify where the assignment of the SXP type is failing.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional insights or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error details and any relevant context to help diagnose the problem.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE11 for data dictionary checks, or SE80 for reviewing custom developments.
  SAP Notes: Search for relevant SAP Notes that might address this specific error or provide guidance on configuration.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.