How To Fix CRMS4_PS_TOOLS_UI071 - A Benefit ID (product) with GUID &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 071

• Message text: A Benefit ID (product) with GUID &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI071 - A Benefit ID (product) with GUID &1 does not exist ?

  The SAP error message CRMS4_PS_TOOLS_UI071 indicates that a Benefit ID (product) with the specified GUID does not exist in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to access or manipulate a product that the system cannot find.
  Cause:
  
  Non-Existent Product: The Benefit ID you are trying to access may not exist in the database. This could be due to a typo in the GUID or the product not being created or activated in the system.
  Data Deletion: The product might have been deleted or archived, making it unavailable for the current operation.
  Authorization Issues: The user may not have the necessary permissions to view or access the product.
  System Configuration: There may be issues with the configuration of the CRM system or the integration with other systems (like ERP) that manage product data.
  
  Solution:
  
  Verify the GUID: Check the GUID you are using to ensure it is correct. Look for any typographical errors.
  Check Product Existence: Use transaction codes like CRMD_ORDER or relevant reports to verify if the product with the specified GUID exists in the system.
  Review Deletion/Archiving: If the product was deleted or archived, you may need to restore it or create a new product.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the product. You may need to consult with your SAP security team.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to check for any underlying system issues or configuration problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM, such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to CRM product management and error handling for more context on how to manage products and troubleshoot related issues.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.