How To Fix CRMS4_PS_TOOLS_UI072 - External ID (SXP) is missing for current NCD item, function not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 072

• Message text: External ID (SXP) is missing for current NCD item, function not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI072 - External ID (SXP) is missing for current NCD item, function not possible ?

  The SAP error message CRMS4_PS_TOOLS_UI072 indicates that there is a missing External ID (SXP) for the current NCD (Non-Conformance Document) item, which prevents the function from being executed. This error typically arises in the context of SAP Customer Relationship Management (CRM) or SAP Product Safety modules.
  
  Cause:
  
  
  Missing External ID: The primary cause of this error is that the system is unable to find the required External ID (SXP) for the NCD item you are trying to work with. This could be due to:
  
  The NCD item not being properly created or saved.
  Data inconsistencies or corruption in the database.
  Missing configuration or settings related to the NCD or External ID.
  
  
  
  
  Configuration Issues: There may be issues with the configuration settings in the SAP system that relate to how External IDs are managed or linked to NCD items.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify the NCD item, leading