How To Fix CRMS4_PS_TOOLS_UI037 - NCD Item ObjectID &1, ItemID &2 does not have a paym. frq. type assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 037

• Message text: NCD Item ObjectID &1, ItemID &2 does not have a paym. frq. type assigned

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI037 - NCD Item ObjectID &1, ItemID &2 does not have a paym. frq. type assigned ?

  The SAP error message CRMS4_PS_TOOLS_UI037 indicates that a specific item in the CRM system does not have a payment frequency type assigned. This error typically arises in the context of CRM (Customer Relationship Management) and can affect processes related to billing, invoicing, or payment processing.
  Cause:
  The error is caused by the absence of a payment frequency type for a specific item in the CRM system. This can happen due to several reasons:
  
  Configuration Issues: The payment frequency type may not have been configured correctly in the system.
  Data Entry Errors: During the creation or modification of the item, the payment frequency type may have been omitted or incorrectly entered.
  Master Data Issues: The master data for the item may not have been set up properly, leading to missing attributes like payment frequency.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Item Configuration:
  
  Navigate to the item in question using the ObjectID and ItemID provided in the error message.
  Verify if the payment frequency type is assigned. If not, assign the appropriate payment frequency type.
  
  
  
  Update Master Data:
  
  If the item is linked to a master data record (like a product or service), check the master data settings to ensure that the payment frequency type is defined.
  
  
  
  Review Customization Settings:
  
  If your organization has customized the CRM system, review the customization settings related to payment terms and frequency types to ensure they are correctly set up.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on how to assign payment frequency types to items.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to access the order management screen or BP for business partner data to check related configurations.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that you have the necessary permissions to make changes to item configurations and master data.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.