How To Fix CRMS4_PS_TOOLS_UI036 - Mapping type &3 assigned to SXP type &4 invalid (GED Item (ItemID &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 036

• Message text: Mapping type &3 assigned to SXP type &4 invalid (GED Item (ItemID &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI036 - Mapping type &3 assigned to SXP type &4 invalid (GED Item (ItemID &2) ?

  The SAP error message CRMS4_PS_TOOLS_UI036 indicates that there is an issue with the mapping type assigned to a specific SXP (Service Experience Process) type in the context of a GED (Generic Event Data) item. This error typically arises in the SAP CRM (Customer Relationship Management) system when there is a mismatch or an invalid configuration related to the mapping of data types.
  Cause:
  
  Invalid Mapping Configuration: The mapping type specified in the error message is not correctly configured or does not exist in the system.
  Missing or Incorrect SXP Type: The SXP type referenced may not be defined properly or may not correspond to the expected mapping type.
  Data Integrity Issues: There may be issues with the data integrity of the GED item, such as missing or incorrect ItemID.
  Custom Development Issues: If there are custom developments or enhancements in the system, they may not be aligned with the standard configurations.
  
  Solution:
  
  
  Check Mapping Configuration:
  
  Go to the configuration settings for the mapping types in the SAP system.
  Verify that the mapping type (&3) is correctly defined and assigned to the SXP type (&4).
  Ensure that the mapping type is active and properly configured.
  
  
  
  Validate SXP Type:
  
  Check if the SXP type (&4) is correctly defined in the system.
  Ensure that it is compatible with the mapping type being used.
  
  
  
  Review GED Item:
  
  Investigate the GED item with ItemID (&2) to ensure that it is correctly set up and that all required fields are populated.
  Look for any inconsistencies or missing data that could lead to this error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional insights or updates that may address the issue.
  
  
  
  Debugging:
  
  If you have access to the development environment, consider debugging the process to identify where the mapping fails.
  Check for any custom code that may be affecting the mapping process.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration information.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or SE80 (for development) to access the relevant settings.
  SAP Notes: Search for SAP Notes related to CRMS4_PS_TOOLS_UI036 for any known issues or patches.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRMS4_PS_TOOLS_UI036.