How To Fix CRMS4_PS_TOOLS_UI035 - Payment family &3 assigned to SXP type &4 invalid (GED Item (ItemID &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 035

• Message text: Payment family &3 assigned to SXP type &4 invalid (GED Item (ItemID &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI035 - Payment family &3 assigned to SXP type &4 invalid (GED Item (ItemID &2) ?

  The SAP error message CRMS4_PS_TOOLS_UI035 indicates that there is an issue with the payment family assigned to a specific SXP (Service Experience Process) type in the context of a GED (Generic Event Driven) item. This error typically arises in the SAP CRM (Customer Relationship Management) system when there is a mismatch or an invalid configuration related to payment families and SXP types.
  Cause:
  
  Invalid Configuration: The payment family assigned to the SXP type is not valid or does not exist in the system.
  Data Inconsistency: There may be inconsistencies in the data related to the payment family or the SXP type.
  Missing Customization: The necessary customization for the payment family or SXP type may not have been completed.
  Incorrect Item ID: The GED item ID referenced may not be correctly set up or may not correspond to a valid entry in the system.
  
  Solution:
  
  Check Configuration: Verify the configuration of the payment family and ensure that it is correctly assigned to the SXP type. You can do this by navigating to the relevant customizing settings in the SAP system.
  Validate Data: Ensure that the data for the GED item and the associated payment family is consistent and correctly maintained. Check for any missing or incorrect entries.
  Review Customization: If you have recently made changes to the payment family or SXP type, review those changes to ensure they are correctly implemented.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the SAP Reference IMG) to check the configuration settings.
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide additional context.
  Testing: After making any changes, perform tests to ensure that the error is resolved and that the payment processing works as expected.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRMS4_PS_TOOLS_UI035 error message in your SAP system.