How To Fix CRMS4_PS_TOOLS_UI039 - Payment family &2 does not exist (NCD Header ObjectID &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 039

• Message text: Payment family &2 does not exist (NCD Header ObjectID &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI039 - Payment family &2 does not exist (NCD Header ObjectID &1) ?

  The SAP error message CRMS4_PS_TOOLS_UI039 indicates that there is an issue related to a payment family that does not exist for a specific header object ID. This error typically arises in the context of SAP Customer Relationship Management (CRM) or SAP S/4HANA, particularly when dealing with payment processing or financial transactions.
  Cause:
  
  Missing Payment Family: The payment family specified in the transaction does not exist in the system. This could be due to incorrect configuration or data entry.
  Incorrect Object ID: The Object ID referenced in the error message may not correspond to a valid entry in the database, possibly due to deletion or corruption of data.
  Configuration Issues: There may be issues with the configuration of payment families in the system, leading to the inability to find the specified payment family.
  Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing or incorrect entries.
  
  Solution:
  
  
  Check Payment Family Configuration:
  
  Navigate to the configuration settings for payment families in your SAP system.
  Ensure that the payment family you are trying to use is correctly defined and active.
  
  
  
  Verify Object ID:
  
  Check the Object ID mentioned in the error message to ensure it exists in the system.
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to look up the relevant tables and verify the existence of the Object ID.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant tables to identify any discrepancies or missing entries.
  Use transaction SLG1 to check for any logs related to the error that might provide additional context.
  
  
  
  Recreate Missing Entries:
  
  If the payment family is indeed missing, you may need to recreate it based on your business requirements.
  Ensure that all necessary attributes and configurations are set correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to payment families and the specific error message for additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in managing payment families and related objects.
  SAP Notes: Search for SAP Notes related to the error message CRMS4_PS_TOOLS_UI039 for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.