How To Fix CRMS4_PS_TOOLS_UI013 - There are NCD Header data sets without payment family - data mismatch

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 013

• Message text: There are NCD Header data sets without payment family - data mismatch

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI013 - There are NCD Header data sets without payment family - data mismatch ?

  The SAP error message CRMS4_PS_TOOLS_UI013 indicates that there are NCD (Non-Contractual Data) header data sets that do not have an associated payment family, leading to a data mismatch. This error typically arises in the context of SAP Customer Relationship Management (CRM) or SAP S/4HANA systems when dealing with payment processing or financial data.
  Cause:
  
  Missing Payment Family: The primary cause of this error is that certain NCD header records are missing the required payment family information. This could happen due to data entry errors, incomplete data migration, or issues during data synchronization.
  Data Integrity Issues: There may be inconsistencies in the data model where the NCD records are not properly linked to their corresponding payment family records.
  Configuration Issues: Incorrect configuration settings in the system related to payment processing or NCD handling can also lead to this error.
  
  Solution:
  
  Data Validation: Check the NCD header records in the database to identify which records are missing the payment family. You can use transaction codes like SE16 or SE11 to view the relevant tables.
  Update Records: Once you identify the records without a payment family, you can either:
  
  Manually update these records to include the correct payment family.
  Use a batch update process if there are many records to correct.
  
  
  Review Data Migration Processes: If this issue arose after a data migration, review the migration scripts or processes to ensure that all necessary data, including payment family information, was correctly migrated.
  Check Configuration: Review the configuration settings related to payment processing in your SAP system. Ensure that all necessary settings are correctly defined and that there are no missing links between NCD records and payment families.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and others that may help in analyzing the data.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message. SAP frequently releases notes that provide solutions or workarounds for known issues.
  Testing: After making corrections, conduct thorough testing to ensure that the changes resolve the error and do not introduce new issues.
  User Training: If the issue is related to data entry, consider providing training to users to minimize the chances of similar errors occurring in the future.
  
  If the problem persists after following these steps, it may be beneficial to engage with SAP support or a consultant who specializes in SAP CRM or S/4HANA for further assistance.