How To Fix CRMS4_PS_TOOLS_UI001 - No authorization to display SXP header data for SXP type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 001

• Message text: No authorization to display SXP header data for SXP type &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI001 - No authorization to display SXP header data for SXP type &1 ?

  The SAP error message CRMS4_PS_TOOLS_UI001 indicates that a user does not have the necessary authorization to display the SXP (Service Experience Process) header data for a specific SXP type. This typically occurs in the context of SAP CRM (Customer Relationship Management) or SAP S/4HANA systems when users attempt to access certain functionalities or data that require specific authorizations.
  Cause:
  
  Missing Authorizations: The user lacks the required authorization objects to view the SXP header data. This could be due to missing roles or authorizations assigned to the user profile.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific SXP type they are trying to access.
  SXP Type Restrictions: Certain SXP types may have additional restrictions or require specific authorizations that are not included in the user's current roles.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to analyze the authorization check. This will show which authorization objects were checked and which ones failed.
  Review the authorization logs to identify the missing authorizations.
  
  
  
  Modify User Roles:
  
  If you have the necessary administrative rights, you can modify the user's roles using transaction code PFCG (Profile Generator).
  Ensure that the roles assigned to the user include the necessary authorization objects for accessing SXP header data. Common authorization objects related to CRM and SXP might include:
  
  CRM_SXP (for SXP-related authorizations)
  S_TCODE (for transaction codes)
  Other relevant authorization objects based on your organization's security model.
  
  
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator. Provide them with the details of the error and the SXP type you are trying to access.
  
  
  
  Testing:
  
  After adjustments are made to the user roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects in SAP that pertain to CRM and SXP functionalities.
  Documentation: Refer to SAP documentation or help resources for detailed information on SXP types and their associated authorizations.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on authorization problems related to SXP.
  
  By following these steps, you should be able to resolve the authorization issue related to the error message CRMS4_PS_TOOLS_UI001.