How To Fix CRMS4_PS_TOOLS105 - No active manual check Customizing entries for SXP type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 105

• Message text: No active manual check Customizing entries for SXP type &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS105 - No active manual check Customizing entries for SXP type &1 ?

  The SAP error message CRMS4_PS_TOOLS105 indicates that there are no active manual check customizing entries for the specified SXP (Service Exchange Process) type. This error typically arises in the context of SAP CRM (Customer Relationship Management) when the system is trying to perform a manual check for a specific service exchange process type, but it cannot find the necessary configuration.
  Cause:
  
  Missing Customizing Entries: The most common cause of this error is that the required customizing entries for the specified SXP type have not been defined or activated in the system.
  Incorrect Configuration: There may be an issue with the configuration settings related to the manual checks for the SXP type.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that resulted in missing entries.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customizing Entries:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the relevant section for Service Exchange Processes and check if the manual check entries for the specified SXP type exist.
  If they do not exist, you will need to create them.
  
  
  
  Create/Activate Manual Check Entries:
  
  If the entries are missing, create new entries for the SXP type in question. Ensure that all required fields are filled out correctly.
  If the entries exist but are inactive, activate them.
  
  
  
  Review Transport Requests:
  
  If the customizing settings were recently transported, check the transport logs for any errors or issues.
  If necessary, re-transport the customizing settings or manually create the entries in the target system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific SXP type and manual checks to ensure that you are following the correct procedures.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for customizing, SE11 for data dictionary, or SE80 for object navigator to check related objects.
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to this error message.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the CRMS4_PS_TOOLS105 error message in your SAP system.