How To Fix CRMS4_PS_TOOLS107 - Payment family &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 107

• Message text: Payment family &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS107 - Payment family &1 does not exist ?

  The SAP error message "CRMS4_PS_TOOLS107 Payment family &1 does not exist" typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a specified payment family in the configuration. This can happen during various processes, such as creating or processing transactions related to payments.
  Cause:
  
  Missing Configuration: The specified payment family (indicated by &1) has not been defined in the system. This could be due to a configuration oversight or because the payment family was deleted or not properly set up.
  Incorrect Input: The payment family code being referenced may be incorrect or misspelled.
  Transport Issues: If the configuration was recently transported from another system, it may not have been included or may have failed during the transport process.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP CRM and verify if the payment family exists. You can do this by navigating to the relevant configuration area (e.g., SPRO) and checking under the payment family settings.
  If it does not exist, you will need to create it. This typically involves defining the payment family and its associated parameters.
  
  
  
  Verify Input:
  
  Double-check the input for the payment family code to ensure it is correct. Look for any typos or incorrect references.
  
  
  
  Transport Check:
  
  If the configuration was recently transported, check the transport logs to ensure that the payment family was included in the transport request and that it was successfully imported into the target system.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines provided by SAP regarding payment family configuration to ensure that all necessary steps have been followed.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP frequently releases notes that address specific issues or provide guidance on configuration.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SPRO for configuration or SE11 for data dictionary checks.
  Documentation: Review SAP Help documentation for CRM payment processing to understand the context and requirements for payment families.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.