Message type: E = Error
Message class: CRMS4_PS_TOOLS - Message Class for Periods & Due Date Tools
Message number: 104
Message text: No active calculation method Customizing entries for SXP type &1
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CRMS4_PS_TOOLS104
- No active calculation method Customizing entries for SXP type &1 ?The SAP error message CRMS4_PS_TOOLS104 indicates that there is no active calculation method for a specific SXP (Service Experience Process) type in the system. This error typically arises in the context of SAP CRM (Customer Relationship Management) when trying to perform operations that require a calculation method for a particular service type.
Cause: The error can occur due to several reasons: Missing Customizing Entries: The required customizing entries for the specified SXP type are not maintained in the system. Inactive Calculation Method: The calculation method that should be used for the SXP type is either not defined or is inactive. Incorrect Configuration: There may be a misconfiguration in the settings related to the SXP type or the calculation methods.
Solution: To resolve the error, you can follow these steps: Check Customizing Entries: Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for maintaining calculation methods for SXP types. Ensure that there are active entries for
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