How To Fix CRMS4_PS_TOOLS102 - Error while retrieving manual check for SXP type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 102

• Message text: Error while retrieving manual check for SXP type &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS102 - Error while retrieving manual check for SXP type &1 ?

  The SAP error message CRMS4_PS_TOOLS102 indicates that there is an issue with retrieving a manual check for a specific SXP (Service Exchange Process) type in the SAP CRM system. This error can occur due to various reasons, and understanding the cause and potential solutions can help in resolving it.
  Possible Causes:
  
  Configuration Issues: The SXP type may not be properly configured in the system, leading to issues when trying to retrieve manual checks.
  Data Inconsistencies: There may be inconsistencies or missing data in the database related to the SXP type.
  Authorization Issues: The user may not have the necessary authorizations to access the manual check for the specified SXP type.
  System Bugs: There could be bugs or issues in the version of SAP CRM being used that affect the retrieval of manual checks.
  Technical Issues: Problems with the underlying database or connectivity issues can also lead to this error.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the SXP type is correctly configured in the system. This includes checking the settings in the customizing transaction (SPRO) related to the SXP types.
  Ensure that all necessary parameters and settings are in place.
  
  
  
  Data Validation:
  
  Check the database for any inconsistencies or missing entries related to the SXP type. You may need to run reports or queries to identify any issues.
  If necessary, correct any inconsistencies in the data.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the appropriate authorizations to access the manual check for the specified SXP type.
  Review the user roles and profiles to confirm that they include the necessary permissions.
  
  
  
  System Updates:
  
  Check if there are any available patches or updates for your SAP CRM system that address known issues related to this error.
  Apply any relevant updates or patches as recommended by SAP.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant logs or screenshots to help diagnose the problem.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to the error message CRMS4_PS_TOOLS102 in the SAP Support Portal. There may be specific notes that address this error.
  Documentation: Review the SAP documentation for CRM and SXP types to ensure that you are following best practices for configuration and usage.
  Community Forums: Consider checking SAP community forums or discussion boards for similar issues encountered by other users and their solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.