How To Fix CRMS4_PS_TOOLS101 - Error while retrieving entitlement frequency for SXP type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 101

• Message text: Error while retrieving entitlement frequency for SXP type &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS101 - Error while retrieving entitlement frequency for SXP type &1 ?

  The SAP error message CRMS4_PS_TOOLS101 indicates that there is an issue with retrieving the entitlement frequency for a specific SXP (Service Experience Process) type in the SAP CRM system. This error typically arises in the context of service management or entitlement management within SAP.
  
  Cause:
  
  
  Configuration Issues: The SXP type may not be properly configured in the system. This could include missing or incorrect settings related to entitlement management.
  Data Inconsistencies: There may be inconsistencies or missing data in the relevant tables that store entitlement information.
  Authorization Issues: The user may not have the necessary authorizations to access the entitlement data for the specified SXP type.
  System Bugs: There could be a bug in the SAP system or a specific version that is causing this error.
  
  
  Solution:
  
  
  Check Configuration:
  
  Verify the configuration settings for the SXP type in the SAP system. Ensure that all necessary parameters are set correctly.
  Use transaction codes like SPRO to access the configuration settings