How To Fix CRMS4_PS_TOOLS072 - SXP type &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 072

• Message text: SXP type &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS072 - SXP type &1 does not exist ?

  The SAP error message CRMS4_PS_TOOLS072 with the description "SXP type &1 does not exist" typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is trying to access or process a specific SXP (Service Experience Process) type that is not defined or does not exist in the system.
  Cause:
  
  Missing Configuration: The SXP type that the system is trying to reference has not been configured or created in the system.
  Incorrect Input: The input provided to the transaction or program may be incorrect, leading the system to look for a non-existent SXP type.
  Transport Issues: If the SXP type was recently transported from another system, there may have been issues during the transport process that caused it not to be created properly.
  Data Consistency: There may be inconsistencies in the data or configuration that lead to the system being unable to find the specified SXP type.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the relevant configuration transaction (e.g., SPRO) and check if the SXP type exists. You may need to create it if it does not.
  Ensure that all necessary settings for the SXP type are properly configured.
  
  
  
  Verify Input: 
  
  Double-check the input parameters or values being used in the transaction or program that triggered the error. Ensure that the SXP type being referenced is correct.
  
  
  
  Transport Check: 
  
  If the SXP type was supposed to be transported from another system, check the transport logs for any errors or issues. You may need to re-transport the relevant configuration.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or notes related to the specific SXP type and its configuration to ensure that all necessary steps have been followed.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if the issue is related to a known bug.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in checking or configuring SXP types, such as SPRO (Customizing), CRMD_ORDER (Order Management), etc.
  SAP Notes: Search for SAP Notes related to the error message or SXP types in the SAP Support Portal for any known issues or fixes.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.