How To Fix CRMS4_PS_TOOLS074 - No payment family maintained for benefit program &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 074

• Message text: No payment family maintained for benefit program &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS074 - No payment family maintained for benefit program &1 ?

  The SAP error message CRMS4_PS_TOOLS074 indicates that there is no payment family maintained for the specified benefit program. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with benefit programs in the Public Sector.
  Cause:
  The error occurs when the system attempts to process a benefit program that does not have an associated payment family defined. A payment family is a classification that groups similar payment types or methods, and it is essential for the system to know how to handle payments related to a specific benefit program.
  Solution:
  To resolve this error, you need to ensure that a payment family is properly maintained for the benefit program in question. Here are the steps to do this:
  
  
  Access the Benefit Program Configuration:
  
  Go to the SAP Easy Access screen.
  Navigate to the configuration settings for benefit programs. This is usually found under the Public Sector or CRM module.
  
  
  
  Maintain Payment Family:
  
  Locate the specific benefit program that is causing the error (identified by the program ID &1).
  Check the settings for the benefit program and look for the section related to payment families.
  If no payment family is assigned, you will need to create or assign a payment family that is appropriate for the benefit program.
  
  
  
  Save Changes:
  
  After assigning the payment family, save your changes.
  Ensure that all necessary fields are filled out correctly to avoid further issues.
  
  
  
  Test the Configuration:
  
  After making the changes, test the benefit program again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes related to benefit program configuration, such as SPRO for accessing the configuration menu.
  Documentation: Refer to SAP documentation or help files for detailed instructions on maintaining benefit programs and payment families.
  Support: If you continue to experience issues, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in Public Sector solutions.
  
  By following these steps, you should be able to resolve the error message CRMS4_PS_TOOLS074 and ensure that your benefit program is correctly configured for payment processing.