How To Fix CRMS4_PS_TOOLS073 - Benefit program &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 073

• Message text: Benefit program &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS073 - Benefit program &1 does not exist ?

  The SAP error message CRMS4_PS_TOOLS073 indicates that a benefit program specified in your system does not exist. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with benefit programs in the context of service or sales processes.
  Cause:
  
  Non-Existent Benefit Program: The benefit program ID you are trying to access or use does not exist in the system.
  Incorrect Program ID: There may be a typo or incorrect entry in the program ID.
  Data Migration Issues: If data was migrated from another system, the benefit program may not have been transferred correctly.
  Authorization Issues: The user may not have the necessary authorizations to view or access the benefit program.
  
  Solution:
  
  Verify Program ID: Check the benefit program ID you are using for any typographical errors. Ensure that it is entered correctly.
  Check Program Existence: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check if the benefit program exists in the system. You can also use the relevant tables (e.g., CRMD_ORDER or CRMD_ORDERADM_H) to search for the program.
  Create the Benefit Program: If the program does not exist, you may need to create it. This can typically be done through the relevant configuration or master data transaction in SAP.
  Authorization Check: Ensure that the user has the necessary authorizations to access the benefit program. You may need to consult with your SAP security team to verify this.
  Consult Documentation: Review any relevant SAP documentation or notes related to benefit programs to ensure that you are following the correct procedures.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to CRM and benefit programs, such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be relevant to your specific implementation.
  SAP Notes: Check SAP Notes for any known issues or patches related to benefit programs in your version of SAP.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.