How To Fix CRMS4_PS_NET173 - Net calculation processing failed due to internal error in buffer layer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 173

• Message text: Net calculation processing failed due to internal error in buffer layer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET173 - Net calculation processing failed due to internal error in buffer layer ?

  The SAP error message CRMS4_PS_NET173 indicates that there was a failure in the net calculation processing due to an internal error in the buffer layer. This error typically occurs in the context of SAP CRM (Customer Relationship Management) and can be related to various issues, including data inconsistencies, configuration problems, or issues with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the CRM system or related modules can lead to this error.
  Buffer Layer Problems: The internal buffer layer may have encountered an unexpected state or corruption, leading to processing failures.
  Performance Issues: High load on the system or performance bottlenecks can also cause this error to occur.
  Software Bugs: There may be bugs in the SAP software that lead to this error under certain conditions.
  
  Solutions:
  
  
  Check for Data Inconsistencies:
  
  Review the data being processed for any inconsistencies or missing entries.
  Use transaction codes like SE16 or SE11 to check the relevant database tables for anomalies.
  
  
  
  Review Configuration Settings:
  
  Ensure that all relevant configuration settings in the CRM system are correct and aligned with business requirements.
  Check the configuration of pricing procedures, condition records, and other related settings.
  
  
  
  Clear Buffer:
  
  If the issue is related to the buffer layer, consider clearing the buffer. This can sometimes resolve internal errors.
  Use transaction code SM12 to check for and delete any locked entries that may be causing issues.
  
  
  
  Check System Performance:
  
  Monitor system performance and check for any bottlenecks that may be affecting processing.
  Consider optimizing database performance or increasing system resources if necessary.
  
  
  
  Review SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error.
  Apply any recommended updates or fixes.
  
  
  
  Debugging:
  
  If you have access to development tools, consider debugging the process to identify the exact point of failure.
  Use transaction SE80 or SE37 to analyze the function modules involved in the net calculation.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16, SM12, SE80, and SE37 for data checks and debugging.
  SAP Notes: Regularly check for updates and patches from SAP that may address known issues related to this error.
  Documentation: Review SAP documentation related to CRM pricing and net calculation processes for additional insights.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRMS4_PS_NET173 error in your SAP system.