How To Fix CRMS4_PS_NET172 - NCD &1 not found in local buffer table CT_NCD_OLD (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 172

• Message text: NCD &1 not found in local buffer table CT_NCD_OLD (internal error)

What causes this issue?

The <DS:GLOS.49A5F736876A4422E10000000A421392>net calculation document
</> (NCD) &V1& was not found in an internal buffer table.

System Response

The system does not execute the
<DS:GLOS.49A5BAE5A2B21546E10000000A421392>net calculation</>.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check if this problem has been caused by a customer-specific adjustment.
If this is not the case, contact SAP and specify the NCD <LS>ObjectID
</>.
The problem has occured in class &V2&, method &V3&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET172 - NCD &1 not found in local buffer table CT_NCD_OLD (internal error) ?

  The SAP error message CRMS4_PS_NET172 indicates that a specific entry (NCD) is not found in the local buffer table CT_NCD_OLD. This is an internal error that typically arises in the context of SAP CRM (Customer Relationship Management) or SAP PS (Project System) modules.
  Cause:
  
  
  Buffer Table Issue: The error suggests that the system is trying to access a non-existent entry in the local buffer table. This could be due to:
  
  The entry was never loaded into the buffer.
  The entry was removed or expired from the buffer.
  There is a mismatch in the data being accessed.
  
  
  
  Data Consistency: There may be inconsistencies in the data, possibly due to recent changes or updates in the system that have not been properly synchronized.
  
  
  System Configuration: Incorrect configuration settings in the CRM or PS modules could lead to this error.
  
  
  Performance Issues: If the system is under heavy load, it might not be able to fetch the required data in time, leading to this error.
  
  
  Solution:
  
  
  Refresh Buffer: Try refreshing the buffer or clearing the cache. This can often resolve issues related to stale or missing data.
  
  You can do this by using transaction codes like SM12 (to check for locks) or SM21 (to check system logs).
  
  
  
  Check Data Consistency: Ensure that the data related to the NCD is consistent and correctly maintained in the database. You may need to run consistency checks or reports to identify any discrepancies.
  
  
  Reconfigure Settings: Review the configuration settings in the CRM or PS modules to ensure they are set up correctly. This may involve checking the customizing settings or transport requests.
  
  
  System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue. Use transaction SLG1 to view application logs.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific patches or updates that address this error.
  
  
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE11 (Data Dictionary), SE80 (Object Navigator), and SE37 (Function Module) to investigate further.
  Documentation: Review SAP documentation related to CRM and PS modules for any known issues or best practices.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRMS4_PS_NET172 error in your SAP system.