How To Fix CRMS4_PS_NET170 - Buffer failure; NCD &1 requested, no NCD items returned (&2, &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 170

• Message text: Buffer failure; NCD &1 requested, no NCD items returned (&2, &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET170 - Buffer failure; NCD &1 requested, no NCD items returned (&2, &3) ?

  The SAP error message CRMS4_PS_NET170 indicates a buffer failure related to the Net Change Data (NCD) functionality in the SAP CRM system. This error typically occurs when the system is unable to retrieve the requested NCD items, which can be due to various reasons.
  Cause:
  
  Buffer Issues: The error suggests that there is a problem with the buffer that stores the NCD items. This could be due to a lack of available memory or a corrupted buffer.
  Data Inconsistency: There may be inconsistencies in the data that prevent the system from fetching the required NCD items.
  Configuration Issues: Incorrect configuration settings in the CRM system or related components can lead to this error.
  System Performance: High system load or performance issues can also cause buffer failures.
  
  Solution:
  
  Check Buffer Settings: Review the buffer settings in the SAP system. You may need to adjust the buffer size or clear the buffer to resolve the issue.
  Data Consistency Check: Perform a consistency check on the data related to the NCD items. This may involve running specific SAP transactions or reports to identify and correct any inconsistencies.
  System Performance Monitoring: Monitor the system performance to ensure that it is not overloaded. If necessary, optimize the system or schedule heavy processing jobs during off-peak hours.
  Reconfigure NCD Settings: If the issue persists, review the configuration settings for NCD in the CRM system. Ensure that all necessary components are correctly configured.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  Consult SAP Support: If the problem cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help in diagnosing and resolving the issue, such as SM21 (System Log), ST22 (Dump Analysis), and SM37 (Job Monitoring).
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the buffer failure.
  Performance Tuning: Consider implementing performance tuning measures for the SAP system to prevent future occurrences of buffer-related issues.
  
  By following these steps, you should be able to identify the root cause of the CRMS4_PS_NET170 error and implement a suitable solution.