How To Fix CRMS4_PS_NET103 - SXP type &3 has no frequency mapping type (GPD item &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 103

• Message text: SXP type &3 has no frequency mapping type (GPD item &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET103 - SXP type &3 has no frequency mapping type (GPD item &2) ?

  The SAP error message CRMS4_PS_NET103 indicates that there is an issue with the frequency mapping for a specific SXP (Service Experience Process) type in the context of a GPD (General Product Data) item. This error typically arises in the SAP CRM (Customer Relationship Management) or SAP S/4HANA environments when there is a mismatch or missing configuration related to frequency mapping for service processes.
  Cause:
  
  
  Missing Frequency Mapping: The error suggests that the system cannot find a frequency mapping for the specified SXP type. This could be due to:
  
  The SXP type not being properly configured in the system.
  The frequency mapping not being defined for the specific GPD item.
  Incorrect or incomplete data in the configuration tables related to frequency mapping.
  
  
  
  Data Inconsistency: There may be inconsistencies in the data related to the GPD item or the SXP type, leading to the system being unable to establish a link between them.
  
  
  Configuration Issues: The configuration settings for the service processes or frequency mapping may not have been set up correctly.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for SXP types and frequency mappings in your SAP system.
  Ensure that the SXP type in question has a corresponding frequency mapping defined.
  
  
  
  Define Frequency Mapping:
  
  If the frequency mapping does not exist, you will need to create it. This typically involves:
  
  Accessing the relevant configuration transaction (e.g., SPRO).
  Defining the frequency mapping for the SXP type and ensuring it is linked to the appropriate GPD item.
  
  
  
  
  
  Data Validation:
  
  Validate the data for the GPD item and the SXP type to ensure there are no inconsistencies or missing entries.
  Check if the GPD item is correctly set up and that all required fields are populated.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring SXP types and frequency mappings.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM configuration, such as SPRO (Customizing) and others that may be relevant to service processes.
  Support: If the issue persists after checking configurations and data, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the CRMS4_PS_NET103 error and implement a solution to resolve it.