How To Fix CRMS4_PS_NET101 - SXP type &3 does not have a frequency mapping type assigned (GPD item &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 101

• Message text: SXP type &3 does not have a frequency mapping type assigned (GPD item &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET101 - SXP type &3 does not have a frequency mapping type assigned (GPD item &2) ?

  The SAP error message CRMS4_PS_NET101 indicates that there is an issue with the frequency mapping type for a specific SXP (Service Experience Process) type in the context of a GPD (Global Product Data) item. This error typically arises in the SAP CRM (Customer Relationship Management) or SAP S/4HANA environments when dealing with service processes or product data.
  Cause:
  The error occurs when:
  
  An SXP type (which is a specific type of service experience process) is being used in a GPD item, but it does not have a corresponding frequency mapping type assigned to it.
  This can happen due to configuration issues, where the necessary mappings between SXP types and frequency types have not been established in the system.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the SXP types in your SAP system.
  Ensure that the SXP type in question has a frequency mapping type assigned to it. This can usually be done in the customizing settings under the relevant CRM or S/4HANA module.
  
  
  
  Assign Frequency Mapping:
  
  If the mapping is missing, you will need to create or assign a frequency mapping type to the SXP type. This can typically be done in the transaction codes related to customizing (e.g., SPRO).
  Navigate to the relevant section for service processes or product data and look for options related to frequency mapping.
  
  
  
  Validate GPD Item:
  
  Check the GPD item (&2) mentioned in the error message to ensure that it is correctly configured and that all necessary data is present.
  Make sure that the GPD item is compatible with the SXP type being used.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists. If it does, double-check the configurations and mappings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on configuring SXP types and frequency mappings.
  
  
  
  Seek Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide assistance based on your specific system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), CRMD_ORDER (for CRM order management), and others that may be relevant to your specific SAP environment.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the CRMS4_PS_NET101 error in your SAP system.