How To Fix CRMS4_PS_NET102 - SXP type is missing for GPD item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 102

• Message text: SXP type is missing for GPD item &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET102 - SXP type is missing for GPD item &2 ?

  The SAP error message CRMS4_PS_NET102 indicates that there is a missing SXP (Service Exchange Protocol) type for a GPD (Generic Product Data) item in the context of SAP CRM (Customer Relationship Management) and its integration with other systems or modules.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Missing Configuration: The SXP type for the specific GPD item has not been defined in the system.
  Data Inconsistency: There may be inconsistencies in the data related to the GPD item, such as missing or incorrect entries in the relevant tables.
  Integration Issues: If the GPD item is being used in an integration scenario (e.g., with SAP ERP or other systems), the necessary mappings or configurations may not be set up correctly.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for GPD in SAP CRM.
  Ensure that the SXP type is defined for the GPD item in question. You may need to consult with your SAP Basis or configuration team to verify this.
  
  
  
  Review GPD Item Data:
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the details of the GPD item.
  Look for any missing or incorrect data entries that could be causing the issue.
  
  
  
  Maintain SXP Types:
  
  If the SXP type is indeed missing, you may need to create or maintain it in the system. This can typically be done through the customizing settings in SAP.
  Navigate to the relevant customizing path (usually under CRM or GPD settings) to define the SXP type.
  
  
  
  Check Integration Settings:
  
  If the GPD item is part of an integration scenario, ensure that the necessary mappings and configurations are correctly set up in both systems (e.g., SAP CRM and SAP ERP).
  Verify that the middleware (like SAP PI/PO) is correctly configured to handle the data exchange.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to GPD and SXP types for any specific instructions or known issues.
  
  
  
  Testing:
  
  After making the necessary changes, test the scenario again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SPRO for configuration.
  SAP Notes: Check the SAP Support Portal for any notes related to the error message CRMS4_PS_NET102 for additional insights or patches.
  Community Forums: Engage with SAP community forums or user groups for shared experiences and solutions from other users who may have encountered the same issue.
  
  If the problem persists after following these steps, it may be beneficial to involve your SAP support team or consult with SAP directly for further assistance.