Message type: E = Error
Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment
Message number: 217
Message text: Complete recalculation of SSP index started at &1 &2
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The SAP error message CRMS4_PS_GROSS217 indicates that a complete recalculation of the SSP (Service and Support Process) index has been initiated. This message typically arises in the context of SAP CRM (Customer Relationship Management) systems, particularly when dealing with service processes and performance metrics.
Cause: The error message is not necessarily indicative of a problem but rather a notification that a recalculation process has started. This can occur due to various reasons, including: Data Changes: Changes in the underlying data that affect the SSP index, such as updates to service orders, contracts, or customer data. System Maintenance: Regular maintenance activities or updates that require recalculating indices to ensure data consistency and accuracy. Performance Optimization: The system may trigger a recalculation to optimize performance or correct discrepancies in the data.
Solution: Since this message is more of an informational notification rather than an error, there may not be a direct solution required. However, if you are experiencing issues
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